Company Information

Farber is one of Canada’s oldest, largest and most respected debt solution providers. We help Canadians get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 300 employees working across the country and has helped well over 200,000+ Canadians with their debt.

And now, we’re embarking on our next stage of transformation & significant growth. To do that, we are hiring experienced, enthusiastic, motivated, innovative, and client-centric team members to play critical roles in helping us reach our ambitious goals.

If this sounds exciting to you, come join us to better serve the growing number of Canadians who are in need of financial help

Position Summary

We are currently seeking an Estate Resolution Administrator to join our team. In this role, the ideal candidate will be responsible for reviewing legal documents for accuracy and policy compliance, reviewing all supporting documents as well as electronic filing documents with Official Receiver (“OR”). This is a remote role.

Responsibilities

Preparing documentation for filing and/or associated correspondence.
Obtaining all proper supporting information and documentation to ensure a proper, efficient administration of the file (including, but not limited to income and other tax filings, asset realizations)
Liaising with the administration team, including, but not limited to, assisting with obtaining information, documentation and following up on complex issues where input and interpretation are requested.
Using Microsoft Dynamics CRM to extract file details and information.
Preparing and reviewing files for completeness and following up on outstanding documents.
Liaising with internal clients for clarification and issue resolution
Organizing file documents in accordance with our naming protocols
Calculation of income and surplus income obligations
Understanding relevant legal requirements of multiple provincial jurisdictions
Performing relevant searches for insolvency, Personal Property Security Act registrations, house valuations and computation of realizable value
Creating all documents required for signature
Reviewing sign-up documents for accuracy and policy compliance as well as filing documents with Official Receiver (“OR”)
Accurately transferring pertinent information from written and scanned records into Ascend (our internal software)
Maintaining client confidence and protecting operations by keeping information confidential.
Liaising with external clients for clarification or outstanding documents
Reviewing amended proposals
Other tasks as required

Qualifications

Post-secondary education or related equivalent experience. Insolvency Administrator Certificate is an asset.

Previous insolvency administration and/or customer service experience is preferred.
Excellent verbal and written communication skills to speak effectively with clients and other third parties.

Strong attention to detail and the ability to multitask in a fast-paced environment.
High computer literacy including the ability to learn new programs.
Excellent time management and organizational skills.
Great interpersonal skills to deal with team members, staff, and clients.

A team player who can also work independently and take ownership of their workload.

Benefits, and Perks

Remote work model
Vacation and wellness days
Extended health and dental coverage, plus virtual doctor services
Employee Assistance Program and mental health resources
Company-matching retirement savings plan
Financial support for professional development
Annual company events
Exclusive access to perks and discounts

Position: Estate Resolution Administrator
Location: Remote (Canada)
Industry: Financial Services
Employment Type: Permanent/Fulltime
Salary: $41,000-$45,000

Our Culture at Farber

At Farber, helping people is at the heart of everything we do—and that commitment extends to our employees, clients, and partners alike. We’re dedicated to building an inclusive, diverse, and equitable workplace where everyone feels valued, respected, and supported from day one.

Our culture is grounded in recognition, growth, and connection. We celebrate our people through meaningful awards and recognition programs, invest in their development through training/learning academies, education reimbursement, and foster an environment of respect that is felt across the organization. We also take pride in celebrating the diverse communities we serve and work in, creating a workplace where everyone can show up as their authentic selves.

We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted.

Jobs at Farber Debt Solutions

Apply to Estate Resolution Administrator (Remote)