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Counsellor in Training (Remote)

North York, Ontario

Company Information

A. Farber & Partners Ltd., a member of Farber Group, is one of Canada's oldest and most respected debt solution providers. The firm helps individuals and businesses get out of debt and start rebuilding their lives again.  Farber's federally Licensed Insolvency Trustees negotiate with creditors to reduce or eliminate consumer debt through a consumer proposal or bankruptcy.

Established in 1979, the firm has over 200 employees in over 80 offices across Canada. Farber has helped over a 100,000 Canadians get out of debt and Live Debt Free®. 


Position Summary

We are currently looking to hire and train an individual as an Insolvency Counsellor to join our dynamic counselling team. The ideal candidate for this role will have strong communication skills and positive attitude with a passion for helping others. The ability to provide our debtors with empathy, compassion, and exceptional client service. No previous insolvency experience required, just a “can do” attitude and willingness to learn, we will provide you with the comprehensive education and training to prepare you for a fulfilling role in helping people regain a healthy relationship with money by developing healthy budgeting tools and assisting in the development of short- and long-term financial goals.  The successful candidate will work remotely but will be an important part of our centralized counselling team. 


Major Responsibilities

  • Assess debtors’ budget plans and financial goals
  • Deliver an excellent and empathetic experience to those in financial difficulty
  • Complete counselling sessions by telephone, video and in person when required
  • Travel to other offices to meet with clients, if required


Qualifications 

  • Successful completion of either a high school diploma or a high school equivalency certificate
  • Minimum of 30 credit hours of post-secondary study completed in either a diploma or degree program
  • Exceptional interpersonal skills to relate with clients and liaise with team members
  • Strong attention to detail
  • High computer literacy including the ability to learn new programs and previous experience using Microsoft Office (Outlook, Excel, Word, Teams)
  • Excellent time management and organizational skills.
  • Strong analytical and critical thinking skills
  • Strong verbal and written communication skills to compose various documents and speak effectively with clients, staff, and other third parties


Training 

Training will include observation of counselling sessions and enrolment in the Practical Course on Insolvency Counselling offered though the Canadian Association of Insolvency and Restructuring Professionals.  This is an online course that consists of 4 modules:  

  1.  Personal insolvency/bankruptcy under the Bankruptcy and Insolvency Act 
  2.  Interviewing and counselling 
  3.  Budgeting and elements of personal finance 
  4.  Money in context

Following completion of the modules, there will be an on-line, in office multiple choice exam.

 

Compensation, Benefits, and Perks

To ensure we attract and retain top talent, we offer competitive compensation and benefits which we continually review and update to meet the evolving needs of our people.

As a part of our team, you will receive:

  • hybrid work arrangements 
  • vacation days based on experience and years of service
  • wellness days
  • extended health and dental coverage
  • life insurance
  • long-term disability
  • employee contributed retirement savings plan option 
  • financial support for professional development
  • employee Assistance Program and mental health resources
  • exclusive access to perks and discounts



Our Commitment to Inclusion, Diversity, and Equity

At Farber, we’re in the business of helping people—and this ethos extends not only to our clients, but to our employees, partners, and the communities in which we work. Behind IDEA is our commitment to take action and to deliver an inclusive, diverse, and equitable experience for everyone. Our commitment also shapes our corporate culture and hiring practices. 


Farber encourages applications from all qualified candidates who represent the diversity of Canada. 

  • if you require any accommodations throughout the recruitment process—including alternate interview formats, accessible materials, or any other accommodations—we encourage you to contact us at careers@farbergroup.com.

 

We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted.

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