Farber is one of Canada’s oldest, largest and most respected debt solution providers. We help Canadians get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 300 employees working across the country and has helped well over 200,000+ Canadians with their debt.
And now, we’re embarking on our next stage of transformation & significant growth. To do that, we are hiring experienced, enthusiastic, motivated, innovative, and client-centric team members to play critical roles in helping us reach our ambitious goals.
If this sounds exciting to you, come join us to better serve the growing number of Canadians who are in need of financial help.
Position Summary The Debt Solutions Administrator, Asian Practice will provide exceptional service to our clients while supporting our team of Licensed Insolvency Trustees and Debt Solutions Managers with other administrative tasks.
Responsibilities
Your main responsibilities and deliverables are listed below:
Preparing documentation for filing and/or associated correspondence.
Obtaining all proper supporting information and documentation to ensure a proper, efficient administration of the file (including, but not limited to income and other tax filings, asset realizations).
Responding in a timely manner to ongoing queries and requests from creditors and debtors.
Liaising with the administration team, including, but not limited to, assisting with obtaining information, and documentation and following up on complex issues where input and interpretation are requested.
Other duties as may be required.
Your duties may be expanded depending on your workload and this will be reviewed with you on a periodic basis.
Qualifications
Post-secondary education or related equivalent experience.
Fluent in Cantonese, Mandarin & English.
3 years’ experience in an administrative or clerical role.
Previous experience in the consumer insolvency experience is highly desirable.
Natural ability to recognize and speak to the client’s emotional state.
Excellent verbal and written communication skills to effectively connect with clients and other stakeholders.
Strong attention to detail and the ability to multitask in a fast-paced environment.
High computer literacy with Microsoft Office and the ability to learn new programs.
Great interpersonal skills to deal with team members, staff, and clients.
A team player who can also work independently and take ownership of their workload.
Experience with Microsoft Dynamics CRM would be an asset.
Multitask and ability to cope with stress.
Benefits, and Perks
Remote work model
Vacation and wellness days
Extended health and dental coverage, plus virtual doctor services
Employee Assistance Program and mental health resources
Company-matching retirement savings plan
Financial support for professional development
Annual company events
Exclusive access to perks and discounts
Our Culture at Farber At Farber, helping people is at the heart of everything we do—and that commitment extends to our employees, clients, and partners alike. We’re dedicated to building an inclusive, diverse, and equitable workplace where everyone feels valued, respected, and supported from day one.
Our culture is grounded in recognition, growth, and connection. We celebrate our people through meaningful awards and recognition programs, invest in their development through training/learning academies, education reimbursement, and foster an environment of respect that is felt across the organization. We also take pride in celebrating the diverse communities we serve and work in, creating a workplace where everyone can show up as their authentic selves.