Company Information  

Farber is one of Canada’s oldest, largest and most respected debt solution providers. We help Canadians get out of debt and start rebuilding their lives again. Established in 1979, Farber has almost 300 employees working across the country and has helped well over 100,000+ Canadians get out of debt.  

And now, we’re embarking on our next stage of transformation & significant growth. To do that, we are hiring experienced, enthusiastic, motivated, innovative, and client-centric team members to play critical roles in helping us reach our ambitious goals.  

If this sounds exciting to you, come join us to better serve the growing number of Canadians who are in need of financial help. 

Position Summary

The Senior Process Owner is the strategic steward of end-to-end processes across multiple functions or business areas. They lead complex improvements, influence standards and governance, and shape process strategy. 
 

Key Responsibilities 

Process Strategy & Governance 

• Own and continuously evolve assigned processes across the enterprise. 

• Establish performance standards, KPIs, controls, and audit mechanisms. 

• Provide oversight across the improvement lifecycle  

Advanced Process Optimization 

• Lead redesign and re-engineering of cross-functional workflows. 

• Develop future-state blueprints aligned with organizational goals. 

• Identify and quantify business value (efficiency, quality, cost, experience). 

Requirements Leadership & Solution Design 

• Drive enterprise-level discovery, scoping, and prioritization activities. 

• Translate business goals into clear requirements, user stories, and epics. 

• Partner with PMO, IT, and Product/Platform teams to ensure solutions are feasible and aligned. 

Portfolio & Backlog Management 

• Support the maintenance and execution of a prioritized improvement backlog for the process domain. 

• Shape roadmaps and sequencing based on capacity, value, and risk. 

• Influence cross-team prioritization  

Coaching & Enablement 

• Mentor Process Owners and junior analysts. 

• Develop standards, templates, and best practices for the discipline. 

Qualifications 

• 5–8 years in Business Analysis, Process Ownership, Continuous Improvement, or similar. 

• Demonstrated experience leading medium–large process initiatives or re-engineering efforts. 

• Strong familiarity with Agile, Lean, and process optimization frameworks. 

Skills 

• Advanced process analysis & redesign 

• Stakeholder management across senior layers 

• Roadmap & backlog ownership 

• Data-driven decision-making 

• Change management & communication 

• Ability to influence without authority 

Nice to Have 

• Product Owner training (PSPO, CSPO, etc.) 

• Lean Six Sigma Green/Black Belt 

• Experience championing enterprise governance or operating models 

Benefits, and Perks

• Flexible work arrangements
• Generous vacation- wellness days and birthday off
• Extended health and dental coverage, plus virtual doctor services
• Employee Assistance Program and mental health resources
• Company-matching retirement savings plan
• Financial support for professional development
• Annual company events
• Exclusive access to perks and discounts

Position: Senior Process Owner 
Location: Hybrid/North York
Industry: Financial Services 
Employment Type: Permanent/Fulltime 
Salary: $80,000-$90,000 + Bonus

Our Culture at Farber

At Farber, helping people is at the heart of everything we do—and that commitment extends to our employees, clients, and partners alike. We’re dedicated to building an inclusive, diverse, and equitable workplace where everyone feels valued, respected, and supported from day one.

Our culture is grounded in recognition, growth, and connection. We celebrate our people through meaningful awards and recognition programs, invest in their development through training/learning academies, education reimbursement, and foster an environment of respect that is felt across the organization. We also take pride in celebrating the diverse communities we serve and work in, creating a workplace where everyone can show up as their authentic selves.

Farber encourages applications from all qualified candidates who represent the diversity of Canada.  

• If you require any accommodations throughout the recruitment process—including alternate interview formats, accessible materials, or any other accommodations—we encourage you to contact us at careers@farbergroup.com. 

We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted