Company Information One of Canada's oldest and most respected debt solution providers. We help people, and businesses, get out of debt and start rebuilding their lives and businesses again. Established in 1979, Farber has over 230 employees working across Canada and has helped over 150,000+ Canadians get out of debt.  And now we’re embarking on our next stage of innovation & significant growth.  To do that, we hire experienced, enthusiastic, motivated, innovative, and customer-centric team members to play critical roles in helping us reach our ambitious goals, so we can better serve the growing number of Canadians who are in need.

 
Position Summary
 
We are looking for a Debt Solutions Manager to join our team on a remote basis (must be willing to meet with clients in-person when requested). In this position the ideal candidate will be involved in meeting with potential clients to review their financial situation and recommending a solution based on one of the services we offer.

Responsibilities
 

• Assisting the firm within a dynamic position with the development and growth of its existing insolvency practice in the Burnaby and surrounding areas
• Responding to initial contact from insolvent persons by telephone, e-mail, etc., meeting clients face to-face or in telephone meetings, understanding their particular needs and matching those to one of our solutions where it is in the client’s best interests
• Liaising with the centralized teams that handle most initial calls and web inquiries and other departments
• Drafting documentation and inputting data in appropriate systems
• Documenting client situations clearly to facilitate subsequent data processing in the back office
• Retaining the critical relationship with the debtor during the administration of the estate
• Handling communication of material issues to the debtor
• Developing your practice in any region where we practice as none of our territories are considered exclusive
• Familiarizing yourself with all products and services offered by Farber Financial Group and making those services available to your referral network as opportunities present themselves; and
• Attending training, team meetings, and Firm events as required

Qualifications
 

• Proven willingness to develop and grow a practice area with the support of firm management
• Enrollment in the Trustee’s program, or desire and willingness to enroll in the program, would be an asset but is not a requirement
• Completion of, or willingness to enroll in, the Insolvency Administrator’s Course would be an asset
• Consumer insolvency practice experience is considered an asset but is not a requirement
• Excellent listening, selling and closing skills in the context of our highly professional and ethical standards
• Demonstrated track record in achieving sales quotas and results oriented attitude
• Strong interpersonal and negotiations skills
• Proficiency in personal one-on–one marketing; experience in building trust and maintaining long term referral relationships
• High personal standards of integrity, honesty, empathy and trustworthiness
• Co-operative team player with an unwavering focus on customer service
• Well organized and detail-oriented so that the paperwork flowing from a successful sale can be effectively dealt with by our back-office infrastructure
• Assertive, confident, enthusiastic, and a passion for sales, with an entrepreneurial spirit
• Assume personal ownership and responsibility for your work and actions
• Ability to work independently to meet objectives, goals and timelines
• Excellent time management skills to ensure clients’ needs are being actively heard and met

Our Culture at Farber 

At Farber, we’re in the business of helping people—and this ethos extends not only to our clients, but to our employees, partners. We are committed to taking action and to deliver an inclusive, diverse, and equitable workplace that our staff experience every day. This commitment also shapes our culture, which is one of a kind and unique.  We are proud to have a dedicated culture committee who organize events, and consists of staff volunteers, they hand out awards for recognition and support the many holidays in our community to celebrate our inclusive and diverse workforce at Farber.   

Farber encourages applications from all qualified candidates who represent the diversity of Canada.  

• If you require any accommodations throughout the recruitment process—including alternate interview formats, accessible materials, or any other accommodations—we encourage you to contact us at careers@farbergroup.com. 

We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted.