Position: Banking Administrator Location: Hybrid (North York) Industry: Financial Services
Employment Type: Contract Mat Leave (18 months) Salary: $38,000-$43,000
Company Information
Farber is one of Canada’s oldest, largest and most respected debt solution providers. We help Canadians get out of debt and start rebuilding their lives again. Established in 1979, Farber has almost 300 employees working across the country and has helped well over 100,000+ Canadians get out of debt.
And now, we’re embarking on our next stage of transformation & significant growth. To do that, we are hiring experienced, enthusiastic, motivated, innovative, and client-centric team members to play critical roles in helping us reach our ambitious goals. If this sounds exciting to you, come join us to better serve the growing number of Canadians who are in need of financial help.
Position Summary
We are currently seeking a Banking & Operations Administrator to join our North York office. We are seeking a detail-oriented and organized professional to support the administration of insolvency files, with a strong focus on regulatory compliance, creditor communications, and financial operations. This role involves support across file management, document processing, payment and trust account handling, and stakeholder correspondence. The successful candidate will work closely with Trustees, regulatory bodies, financial institutions, and internal teams to ensure efficient case administration, accurate recordkeeping, and timely resolution of outstanding matters. Strong administrative, communication, and technical skills are essential for success in this role.
Responsibilities The Banking & Operations Administrator will be trained across all key responsibilities, though the incumbent will focus on a rotating subset of tasks aligned with team priorities and operational need.
Creditor and Regulatory Communications: Prepare and send statutory notices and forms to creditors; eFile Final Statements of Receipts and Disbursements with the regulator, ensuring document accuracy and timely follow-ups.
File Administration and Discharge Processing: Monitor case files, verify cheque clearance, coordinate with Trustees for signing and eFiling of Discharge documents, and manage file closures.
Document Handling and Compliance: Digitize and upload documents, prepare and commission Affidavits of Service, manage registered mailings, and maintain both digital and physical filing systems.
Operational Support: Oversee SharePoint tracking of file progress, scan and submit Proof of Claim forms to third parties and handle daily mail logistics and miscellaneous administrative tasks.
Payment and Banking Operations: Input and manage payments using Ascend software, perform remote cheque scanning, and handle PAD setups, transmissions, amendments, and NSF returns.
Cheque and Trust Account Management: Prepare and re-issue cheques (including stale-dated and dividend cheques), manage pre-filing and general trust accounts, and perform monthly interest calculations and allocations.
Financial Reporting and Reconciliation: Prepare bank reconciliations, review daily banking activity reports, identify and resolve discrepancies, and compile annual banking reports for the regulator.
Regulatory and Court Filings: Process and remit filing fees to regulators and courts, eFile counselling certificates, and manage levy corrections and accrued cheque entries.
Communication and Support: Provide responsive service to creditor inquiries via phone and email; Liaise with financial institutions and internal teams to resolve trust account issues and discrepancies;
Stakeholder Support: handle returned mail and reissuance processes; and assist in mailing dividend cheques; support additional financial or administrative tasks as required.
Qualifications
Post-secondary education or related equivalent experience.
Previous insolvency administration and/or customer service experience is preferred.
Excellent verbal and written communication skills to speak effectively with clients and other third parties.
Strong attention to detail and the ability to multitask in a fast-paced environment.
High computer literacy and the ability to learn new programs. Familiarity with Ascend is an asset.
Excellent time management and organizational skills.
Great interpersonal skills to deal with team members, staff, and clients.
A team player who can also work independently and take ownership of their workload.
Benefits, and Perks
Flexible WFH work model
Vacation and wellness days
Extended health and dental coverage, plus virtual doctor services
Employee Assistance Program and mental health resources
Company-matching retirement savings plan
Financial support for professional development
Annual company events
Exclusive access to perks and discounts
Our Culture at Farber
At Farber, we’re in the business of helping people — and that includes our own team. We’re committed to creating an inclusive, diverse, and equitable workplace that celebrates our people and their unique experiences. Our dedicated culture committee organizes events, recognition programs, and celebrations throughout the year to foster connection and belonging.
Farber encourages applications from all qualified candidates who represent the diversity of Canada.
If you require any accommodations throughout the recruitment process—including alternate interview formats, accessible materials, or any other accommodations—we encourage you to contact us at careers@farbergroup.com.
We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted.