One of Canada’s oldest and most respected debt solution providers. We help people get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 250 employees working across Canada and has helped over 100,000+ Canadians get out of debt.
And now, we’re embarking on our next stage of innovation & significant growth. To do that, we hire experienced, enthusiastic, motivated, innovative, and customer-centric team members to play critical roles in helping us reach our ambitious goals.
Join us in better serving the growing number of Canadians who are in need of help.
Position Summary
We are currently seeking an Estate Resolution Administrator to join our team. In this role, the ideal candidate will be responsible for reviewing legal documents for accuracy and policy compliance, reviewing all supporting documents as well as electronic filing documents with Official Receiver (“OR”). This is a remote role.
Responsibilities
- Preparing documentation for filing and/or associated correspondence.
- Obtaining all proper supporting information and documentation to ensure a proper, efficient administration of the file (including, but not limited to income and other tax filings, asset realizations)
- Liaising with the administration team, including, but not limited to, assisting with obtaining information, documentation and following up on complex issues where input and interpretation are requested.
- Using Microsoft Dynamics CRM to extract file details and information.
- Preparing and reviewing files for completeness and following up on outstanding documents.
- Liaising with internal clients for clarification and issue resolution
- Organizing file documents in accordance with our naming protocols
- Calculation of income and surplus income obligations
- Understanding relevant legal requirements of multiple provincial jurisdictions
- Performing relevant searches for insolvency, Personal Property Security Act registrations, house valuations and computation of realizable value
- Creating all documents required for signature
- Reviewing sign-up documents for accuracy and policy compliance as well as filing documents with Official Receiver (“OR”)
- Accurately transferring pertinent information from written and scanned records into Ascend (our internal software)
- Maintaining client confidence and protecting operations by keeping information confidential.
- Liaising with external clients for clarification or outstanding documents
- Reviewing amended proposals
- Other tasks as required
Qualifications
- Post-secondary education or related equivalent experience. Insolvency Administrator Certificate is an asset.
- Previous insolvency administration and/or customer service experience is preferred.
- Excellent verbal and written communication skills to speak effectively with clients and other third parties.
- Strong attention to detail and the ability to multitask in a fast-paced environment.
- High computer literacy including the ability to learn new programs.
- Excellent time management and organizational skills.
- Great interpersonal skills to deal with team members, staff, and clients.
- A team player who can also work independently and take ownership of their workload.
Compensation, Benefits, and Perks
To ensure we attract and retain top talent, we offer competitive compensation and benefits which we continually review and update to meet the evolving needs of our people.
As a part of our team, you will receive:
- flexible work arrangements
- vacation and wellness days
- extended health and dental coverage as well as a virtual doctor plan
- Employee Assistance Program and mental health resources
- company matching retirement savings plan
- financial support for professional development
- annual company events
- exclusive access to perks and discounts
Our Commitment to Inclusion, Diversity, and Equity
At Farber, we’re in the business of helping people—and this ethos extends not only to our clients, but to our employees, partners, and the communities in which we work. Behind IDEA is our commitment to take action and to deliver an inclusive, diverse, and equitable experience for everyone. Our commitment also shapes our corporate culture and hiring practices.
Farber encourages applications from all qualified candidates who represent the diversity of Canada.
- If you require any accommodations throughout the recruitment process—including alternate interview formats, accessible materials, or any other accommodations—we encourage you to contact us at careers@farbergroup.com.
We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted.