One of Canada’s oldest and most respected debt solution providers. We help people get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 250 employees working across Canada and has helped over 100,000+ Canadians get out of debt.
And now, we’re embarking on our next stage of innovation & significant growth. To do that, we hire experienced, enthusiastic, motivated, innovative, and customer-centric team members to play critical roles in helping us reach our ambitious goals. Join us in better serving the growing number of Canadians who are in need of help.
Position Summary The Debt Solutions Administrator, Asian Practice will provide exceptional service to our clients while supporting our team of Licensed Insolvency Trustees and Debt Solutions Managers with other administrative tasks.
Responsibilities
Your main responsibilities and deliverables are listed below:
Preparing documentation for filing and/or associated correspondence.
Obtaining all proper supporting information and documentation to ensure a proper, efficient administration of the file (including, but not limited to income and other tax filings, asset realizations).
Responding in a timely manner to ongoing queries and requests from creditors and debtors.
Liaising with the administration team, including, but not limited to, assisting with obtaining information, and documentation and following up on complex issues where input and interpretation are requested.
Other duties as may be required.
Your duties may be expanded depending on your workload and this will be reviewed with you on a periodic basis.
Qualifications
Post-secondary education or related equivalent experience.
Fluent in Cantonese, Mandarin & English.
3 years’ experience in an administrative or clerical role.
Previous experience in the consumer insolvency experience is highly desirable.
Natural ability to recognize and speak to the client’s emotional state.
Excellent verbal and written communication skills to effectively connect with clients and other stakeholders.
Strong attention to detail and the ability to multitask in a fast-paced environment.
High computer literacy with Microsoft Office and the ability to learn new programs.
Great interpersonal skills to deal with team members, staff, and clients.
A team player who can also work independently and take ownership of their workload.
Experience with Microsoft Dynamics CRM would be an asset.
Multitask and ability to cope with stress.
Compensation, Benefits, and Perks
To ensure we attract and retain top talent, we offer competitive compensation and benefits which we continually review and update to meet the evolving needs of our people. As a part of our team, you will receive:
flexible work arrangements
vacation and wellness days
extended health and dental coverage as well as a virtual doctor plan
Employee Assistance Program and mental health resources
company matching retirement savings plan
financial support for professional development
annual company events
exclusive access to perks and discounts
Our Culture at Farber At Farber, we’re in the business of helping people—and this ethos extends not only to our clients, but to our employees and partners. We are committed to taking action and to delivering an inclusive, diverse, and equitable workplace that our staff experience every day. This commitment also shapes our culture, which is one of a kind and unique. We are proud to have a dedicated culture committee who organize events, and consists of staff volunteers. They hand out awards for recognition and support the many holidays in our community to celebrate our inclusive and diverse workforce at Farber.
Farber encourages applications from all qualified candidates who represent the diversity of Canada.
If you require any accommodations throughout the recruitment process—including alternate interview formats, accessible materials, or any other accommodations—we encourage you to contact us at careers@farbergroup.com.
We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted.