One of Canada's oldest and most respected debt solution providers. We help people and businesses get out of debt and start rebuilding their lives and businesses again. We also provide tax dispute resolution, through our team of tax lawyers and ex-CRA advisors. Established in 1979, Farber has over 250 employees in over 94 offices across Eastern and Western Canada, having helped over 100,000 Canadians get out of debt and solve their tax disputes.
And now we’re embarking on our next stage of significant growth. To do that, we need experienced, energized, and agile team members to play critical roles in helping us reach our ambitious goals so we can better serve Canadians in need.
At Farber, our clients are our number one priority and as a Customer Service Agent, you will have the opportunity to make a difference as the first point of contact for clients. In this role, you will respond to incoming calls and web submissions from existing and potential clients and advise on how our service offerings can help improve their financial situation. As the ideal candidate, you will have strong skills in client services and sales along with an ability to identify a client’s needs and assess how Farber can help.
Our contact center business hours are from Monday to Friday, 8:30 am – 9:00 pm EST and Saturday 9:00am – 3:00 pm EST. You must be flexible with working rotational, afternoon, and evening shifts including weekends and holidays.
Primary working hours for this role: 9:00 am – 5:30pm EST. This role has the flexibility to work from home. Must have high-speed internet.
Education & Experience
Compensation, Benefits, and PerksTo ensure we attract and retain top talent, we offer competitive compensation and benefits which we continually review and update to meet the evolving needs of our people.
As a part of our team, you will receive:
Our Commitment to Inclusion, Diversity, and Equity
At Farber, we’re in the business of helping people—and this ethos extends not only to our clients, but to our employees, partners, and the communities in which we work. Behind IDEA is our commitment to take action and to deliver an inclusive, diverse, and equitable experience for everyone. Our commitment also shapes our corporate culture and hiring practices.
Farber encourages applications from all qualified candidates who represent the diversity of Canada.
We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted.