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Operations Coordinator (Remote)

North York, ON

Company Information

As one of Canada's most established and respected debt solution providers, we’ve partnered with Canadians in building their confidence by leaving their debt behind.  Leveraging our 40+ years of experience, our dedicated team of Licensed Insolvency Trustees and debt solutions professionals have successfully guided over 100,000 Canadians out of debt, rebuilding their financial health.  Our experience also extends to providing our clients with tax dispute resolution, through our team of Tax Lawyers and ex-CRA Advisors. With over 250 employees in over 94 offices across Eastern and Western Canada, we are embarking on our next stage of growth primed to disrupt the industry by helping Canadians take back control of their financial futures.

To do that, we need experienced, energized, and agile marketers to play critical roles in helping us reach our ambitious goals, by reimagining how we go to market in every possible way and disrupting our industry so we can better serve Canadians in need.

Position Summary

We are looking for a Business Operations Coordinator who wants to make an impact on people's lives and work with a team of people who share that same passion. We need someone with energy, enthusiasm, innovation, attention-to-detail, and talent to join our growing team. We are looking for someone that thrives in an environment where you get to wear continually learn, and tangibly see the benefits of your improvements.  You are self -motivated, resourceful, organized, detail-oriented and can adapt quickly to changing situations. 

Major Responsibilities

Working with the Business Operations Manager, the Operations Coordinator will be directly involved in the oversight and continual improvement of the various information systems and requirements of the various teams within the firm.  This includes:

  • The Maintenance of our forms management within multiple software systems, valuation / search systems & accounts
  • General data analysis and organization
  • Scheduling work and timelines in support of the project work and BAU management of the Operations Manager  
  • Maintenance of basic data compliance
  • Sales team bonus compensation calculation and updates,
  • Data extraction for outside partners
  • Process management including support of our Commissioner of Oath renewal requirements and ongoing coordination of external parties to support our internal teams.
  • Develop training material and process for the teams to follow 
  • Identify Learning & Development opportunities for yourself and for the team 
  • Continual learning to become a Subject Matter Expert on certain processes and/or systems to be called upon to provide training to other members of the firm  
  • Interacting with senior management for reporting 
  • Participate in process improvement workshops to identify root causes, identify opportunities, and create future state processes 
  • Identify appropriate metrics that will assist in monitoring performance 

Knowledge, Skills and Abilities 

  • A self-starter who can prioritize with the flexibility to manage workload demands and multiple tasks as required 
  • Able to set and meet targets and service levels of the team 
  • Ability to quickly learn new software and processes 
  • Strong organizational skills  
  • Strong financial analytical skills, including the use of Excel and other software and applications 
  • Strong ability to work collaboratively with other teams and managers 
  • Interpersonal skills that facilitate positive outcomes and business promotional efforts

Education and Experience 

  • 2-5 years' experience within an Operations Team 
  • A bachelor’s degree or other post-secondary education in Business Operations, Information Systems, Project Management, or equivalent experience  
  • Experience with Microsoft Dynamics would be an asset 
  • Experience in the Insolvency industry would be an asset 

Compensation, Benefits, and Perks

To ensure we attract and retain top talent, we offer competitive compensation and benefits which we continually review and update to meet the evolving needs of our people.

As a part of our team, you will receive:
  • hybrid work arrangements 
  • vacation days based on experience and years of service
  • wellness days 
  • extended health and dental coverage
  • life insurance
  • long-term disability
  • employee contributed retirement savings plan option 
  • financial support for professional development
  • employee Assistance Program and mental health resources
  • exclusive access to perks and discounts

Our Commitment to Inclusion, Diversity, and Equity

At Farber, we’re in the business of helping people—and this ethos extends not only to our clients, but to our employees, partners, and the communities in which we work. Behind IDEA is our commitment to take action and to deliver an inclusive, diverse, and equitable experience for everyone. Our commitment also shapes our corporate culture and hiring practices. 
Farber encourages applications from all qualified candidates who represent the diversity of Canada. 
  • if you require any accommodations throughout the recruitment process—including alternate interview formats, accessible materials, or any other accommodations—we encourage you to contact us at careers@farbergroup.com.

We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted.

 
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